Oklahoma SGMP

Upcoming events

    • 17 Jan 2018
    • 8:00 AM - 1:30 PM
    • Aloft Hotel | 209 N Walnut Avenue | Oklahoma City


    Wednesday, January 17, 2017
    Aloft Hotel | 209 N Walnut Avenue | Oklahoma City
    Registration 7:30 a.m. 
    8:00 a.m.- 1:30 p.m.
    Members: $50
    Nonmember Rate: $60   


    8:00 a.m. - Networking and Breakfast

    8:30-9:30 - Topic TBD  Speaker: Audrey Thomas, CSP 

    9:30-9:45 - Break

    9:45-10:45 - Topic TBD  Speaker: Audrey Thomas, CSP

    10:45-11:00 - Break

    11:00 - 12:00 - Meet Like a Mouse Speaker: Len Millbower

    In this insightful and illuminating session, Lenn Millbower, BM, MA—a 25-year Walt Disney World Operations, Entertainment, and Training veteran—pulls back the curtain on Walt’s science and sense approach. He will share what Disney does to make their theme parks so organized, so immersive, and so memorable. At each step in the process, you will learn how to apply Walt Disney’s theme park methodology to your needs. Let’s meet like a mouse so you can deliver your own magical results.

    12:00-12:30 - Break/Lunch Setup

    12:30 - 1:30 p.m.(lunch provided during session) - Engage Like a Mouse Speaker: Len Millbower

    Walt Disney liked to proclaim, “It all started with a mouse.” Although it is true that Mickey Mouse was Disney’s breakthrough product, ‘it’ did not start with that mouse. It started with the people who made the mouse. In this Disney inspired session, Lenn Millbower, a 25 year Walt Disney World training leader and the author of the book Care Like a Mouse (Theme Park Press, January 2018), pulls back the curtain and reveals the secret to Disney’s success. It was human capital developed, focused and engaged to deliver magical customer experiences. Along the way, you will discover the leadership approaches Disney tried and abandoned. You will explore the resulting ‘castomer™’ focused culture that made Walt Disney World such an amazing customer service provider. Disney’s magic isn’t the result of pixie-dust. It’s the result of people-trust. Attend this session and learn to engage your castomers™ so they can amaze your customers.


    Audrey Thomas, CSP, has been entertaining and teaching audiences for over 20 years. As an author, speaker and productivity consultant, she presents for corporations, non-profits, conferences and conventions. 

    Audrey has authored several books, including 50 Ways to Leave Your Clutter, and The Road Called Chaos. Her client roster includes The Boeing Company, 3M, Pepsi, PricewaterhouseCoopers, FICP (Financial and Insurance Conference Planners), ING, and Meeting Planners International.
    Audrey writes for several organizations, including The Business Journal and UnitedHealthcare. Her bi-monthly newsletter - My Monday Moment – is designed for busy professionals.
    Serving the National Speakers Association-Minnesota as Past President, she is the recipient of the Certified Speaking Professional designation. The CSP is the speaking profession’s international measure of professional platform competence. Less than 12% of all speakers are awarded this credential.
    Audrey lives in the Twin Cities with her husband and loves being an empty nester. She enjoys gardening, target shooting and deleting emails.


    Lenn Millbower 

    Lenn Millbower, the Mouse Man™ consults, keynotes and coaches
    Walt Disney inspired customer service, leadership, innovation and
    presentation skills methodologies so that organizations and
    professionals can rediscover their own unique business pixie-dust.
    Everything Walt Disney touched seemed magical. It wasn't magic. It
    was method. Learn the method and you can create your own
    business magic.

    Lenn saw that method up close. He spent 25 years at Walt Disney
    World, starting in Operations at Epcot, stage managing shows at Disney-MGM Studios, opening Disney's Animal Kingdom, writing training programs for employees at the Disney University, designing performance improvement programs for business professionals at the Disney Institute, leading training
    for Walt Disney Entertainment and managing the training function for Walt Disney World Learning Solutions.

    Offbeat consulting delivers innovative solutions to real organizational issues. Lenn and his team—with over 100 year of collective Walt Disney World experience—helps clients discover their own unique pixie-dust and reconnect their organization with their own special magic. Mouse Man™ keynotes and workshops are also highly engaging. Prior to Disney, Lenn was a professional magician-musician performing throughout the United States and providing warm up entertainment for acts as diverse as the Bee Gees, Frankie Valli and the Four Seasons, Victor Borge, Mac Davis, Ann Murray and a performance at the White House for President Gerald R. Ford. He applies his entertainment industry background to deliver fact focused information wrapped in a fun filled package.
    Post Disney, Lenn is a five-time published author, a frequent keynote speaker and workshop leader and a Disney makeover consultant to major organizations. The Mouse Man™ will inspire your attendees to create their own magical worlds of customer service, leadership, innovation and presentation skills.
    Give it a shake and you'll see how effectively the magic will take!

    Register using the link below!https://www.regonline.com/builder/site/Default.aspx?EventID=2082306



    • 08 Mar 2018
    • 11:00 AM - 1:00 PM
    • Marriott Conference Center NCED, Norman, OK

    More information coming soon....

    • 12 Apr 2018
    • 11:00 AM - 1:00 PM
    • Stillwater, Oklahoma

    More information on this special event to celebrate Meetings Mean Business Day coming soon....

    • 10 May 2018
    • 11:00 AM - 1:00 PM
    • Tulsa, OK

    More information on this fun yearly event coming soon!

    • 05 Jun 2018
    • 07 Jun 2018
    • Norfolk Waterside Marriott Norfork, VA


    I am happy to announce that registration is open for the 2018 NEC.  Registration pricing is the same as last year. The NEC website is www.sgmpnec.org. Our Keynote speakers are already booked and will be exciting to see. Keep on the lookout for additional information to be posted regularly on the website.

    Opening Keynote: Anthony Melchiorri

    Anthony Melchiorri, TV personality and host and creator of “Hotel Impossible” on Travel Channel, has more than 20 years’ experience in the hospitality industry. His storied career began as the Night Manager of the iconic Plaza Hotel, but in just 18 months, he worked his way up the ladder to become the Director of Front Office Operations there. ​​With the instinct to know exactly what needs to be fixed the minute he enters a hotel, Anthony has transformed some of the nation’s finest pedigreed properties, including New York City’s prestigious Lucerne and Algonquin Hotels. In addition to being a Travel Channel host, Anthony is also Managing Director of Argeo Hospitality, his hospitality consulting firm, which specializes in revenue management, brand development, sales and marketing, and provides consultation on hotel projects for private owners and investors.  

    Closing Keynote: Walter Bond

    Walter Bond: A Lifetime in Pursuit of Peak Performance
    Walter Bond is one of the top corporate keynote speakers and executive coaches in the nation. His reputation is built on a powerful speaking style, memorable ideas, and his hard-earned mastery of peak performance principles. 
    A bench player during his four-year college career at the University of Minnesota, Walter Bond decided to dedicate himself to understanding peak performance. He willed himself to a full-scale optimization of every aspect of his game—and a six-year professional career, including stints with the Dallas Mavericks, the Utah Jazz, and the Detroit Pistons. Ever since, Walter has worked to hone his methodologies and teach them at businesses across the United States. His expertise on business performance has led to diverse opportunities in corporate America. For instance, Walter hosted Food Network’s franchise food-business show, Giving You the Business.​

    Register using the below link:






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